Frequently Asked Questions

Where are you based?

Answer: We are based in the the village of Kirton, which is south of the market town of Boston in Lincolnshire, close to the main A16 Truck road.

What are your opening hours?

Answer: Our opening hours are Monday to Friday 9.00am to 5.00pm, except Bank Holiday Monday’s and Saturday’s from 8.00am to 12.00pm by appointment only.

 

Can you supply boxes and packaging materials for us?

Answer: Yes we can. We supply a wide range of cardboard boxes, bubble wrap and parcel tapes that you can buy through our online shop, or in person at our premises.

What are your payment terms?

Answer: We charge 4 weeks in advance, then we invoice every four weeks after the initial invoice, unless negotiated separately with us (i.e. short terms periods of under 4 weeks).

 

How can we pay you?

Answer: To help keep our costs down so we can pass these savings onto you, we unfortunately do not accept Credit Cards as payment. We do though accept cash, cleared cheque, debit card and electronic payment.  

What storage containers do you have?

Answer: We have wooden storage crates, which are ideal for storing all sorts of items, both short or long term. We have secure metal storage containers, as well as our ‘demountable’ storage containers, which can be dropped off at your home or office for you to pack at your leisure. We will then collect when ready.

Are you storage containers stored outside or inside?

Answer: Our wooden storage containers are stored within our 12,000 square foot warehouse, so they remain secure and dry. Our demountable storage containers are also stored within our warehouse, whereas our metal storage containers are stored outside within our secure storage compound.

What would you recommend is stored in the outside metal containers?

Answer: Although our outside metal containers are lined, we would suggest that the items stored in these are things like bicycles, motorbikes, outdoor furniture, patio sets, lawnmowers, garden power tools, etc.

If you plan on storing indoor furniture, we suggest they are well wrapped to prevent any possible damp penetration.

How secure will my property be?

Answer: All of your property is stored within our secure containers. Our wooden storage crates and demountable storage containers are also stored within in our lockable 12,000 square foot warehouse, which is also protected by 24 hour CCTV.

Our metal storage containers are stored outside in our fully secure compound that also has 24 hour CCTV, a tall metal spiked outer security fence and the container doors are secured with Bulldog heavy duty container locks, attack tested and approved by SCM.

How big are your containers?

Answer: We have four different sized containers to suit all your storage needs, whether short or long term.

  • Half size wooden storage crates measuring 5ft deep x 6ft 11″ wide x 4ft 6″ high.
  • Full size wooden storage crates measuring 5ft deep x 6ft 11″ wide x 7ft 5″ high.
  • Static metal storage container measuring 20 feet long x 7ft 9″ wide x 7ft 6″ high.
  • Demountable GRP storage container measuring 25 feet long x 8 feet wide x 9 feet high.
Do you include insurance?

Answer: Yes. Whilst your goods are stored on our property, they are insured against damage caused by our negligence, or flood damage for instance.

Please note that our insurance does not cover damage caused by you in either putting your contents in a container or removing any contents from a container.

For Our Removals Visit

DPH Removals & Storage