Frequently Asked Questions
Where are you based?
What are your opening hours?
Can you supply boxes and packaging materials for us?
What are your payment terms?
Answer: We charge 4 weeks in advance, then we invoice every four weeks after the initial invoice, unless negotiated separately with us (i.e. short terms periods of under 4 weeks).
How can we pay you?
Answer: To help keep our costs down so we can pass these savings onto you, we unfortunately do not accept Credit Cards as payment. We do though accept cash, cleared cheque, debit card and electronic payment.
What storage containers do you have?
Are you storage containers stored outside or inside?
What would you recommend is stored in the outside metal containers?
If you plan on storing indoor furniture, we suggest they are well wrapped to prevent any possible damp penetration.
How secure will my property be?
Our metal storage containers are stored outside in our fully secure compound that also has 24 hour CCTV, a tall metal spiked outer security fence and the container doors are secured with Bulldog heavy duty container locks, attack tested and approved by SCM.
How big are your containers?
- Half size wooden storage crates measuring 5ft deep x 6ft 11″ wide x 4ft 6″ high.
- Full size wooden storage crates measuring 5ft deep x 6ft 11″ wide x 7ft 5″ high.
- Static metal storage container measuring 20 feet long x 7ft 9″ wide x 7ft 6″ high.
- Demountable GRP storage container measuring 25 feet long x 8 feet wide x 9 feet high.
Do you include insurance?
Please note that our insurance does not cover damage caused by you in either putting your contents in a container or removing any contents from a container.