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FAQs

What are your opening hours?

Our opening hours are:

Monday to Friday 9.00am to 5.00pm

Except Bank Holiday Mondays

Saturdays from 8.00am to 12.00pm by appointment only.

 

Where are you based?

We are based in the the village of Kirton, which is south of the market town of Boston in Lincolnshire, close to the main A16 Truck road.

What storage containers do you have?

We cater for long term storage and for temporary storage as well.

With secure wooden storage crates housed in a large secure warehouse at our Manor Road Storage depot, your items will be kept safe and dry.

We also have large metal storage containers, via Contain Yourself Ltd, which is our other storage company based at Manor Road which can accommodate the garage, shed and other outdoor contents of a typical three bedroom house, plus office furniture, etc.

 

Are your storage containers stored outside or inside?

Our wooden storage crates are stored within our 12,000 square foot warehouse, so they remain secure and dry.

Whereas our metal storage containers are stored outside within our secure storage compound.

What would you recommend is stored in your outside metal containers?

Although our outside metal containers are lined with Grafo-Therm that protects against condensation and corrosion, we would suggest that the items stored in these are things like bicycles, motorbikes, outdoor furniture, patio sets, lawnmowers, garden power tools, etc.

If you plan on storing indoor furniture, we suggest they are well wrapped to prevent any possible damp penetration, however unlikely this will be, for added piece-of-mind.

What are your payment terms?

We invoice on a 4-weekly in advance basis. We only charge for what you use, so if you’re in for less than 4 weeks we will only charge for the length of time that you require.  When emptying your container, we will calculate your storage costs down to the day and only charge you for what you have used, or refund you any overpayment.

What method of payment do you accept?

Our preferred method of payment is via a bank transfer as this enables us to keep our costs down and keep our prices competitive. 

We can also accept debit card payments over the phone.  We do not accept credit cards unfortunately due to high processing costs.

Is a deposit required?

No deposit is required for our container storage.

What do I need to bring with me when booking a container?

Please bring with you a form of photo ID such as a photocard driver’s licence or current passport and a method of payment.

You can also bring your own padlock, although container padlocks can be purchased from the office.

Do you have a minimum storage term?

There is no minimum term, you can rent for a single day or for several years.

How do I cancel my storage?

Storage can be cancelled with just 24 hours’ notice.

Please visit the office once your container is empty and we will finalise any payments for you.

When can I access my storage?

As we are located near some residential buildings, we like to be considerate to our neighbours, therefore access hours are between 8am and 8pm.

How easy is it to access my storage?

The site is easily accessible to all manner of vehicles and pathways are in place to ensure that you can get as close as possible to your container.

Can you supply boxes and packaging materials for us?

Yes we can.  We supply, from stock, a wide range of house packing materials,

Including boxes and sundries to help you pack your goods safely.

To keep our prices as low as possible, we stock a range of ‘once used’ recycled boxes.

These have been used in the commercial industry. They are strong and clean and of a high quality.

Brand new boxes can also be ordered at customer request.

We also stock sofa, chair and mattress covers and paper blankets.

What security do you have?

All of your property is stored within our secure containers. Our wooden storage crates are also stored within in our lockable 12,000 square foot warehouse, which is also protected by 24 hour CCTV.

Our metal storage containers are stored outside in our fully secure. locked compound that also has 24 hour CCTV.

The site is tucked nicely out of the way, plus a tall metal spiked outer security fence surrounds our compound.

For our metal storage containers, you are more than welcome to bring your own padlock for your container, or alternatively padlocks can be purchased from the office.

Do your outside metal containers have electricity?

No, unfortunately there is no power supply to the containers at present.

How big are your containers?

We have different sized containers to suit all your storage needs, whether short or long term.

View our handy storage size guide to see what we have available that will suite your needs.

Can I get help loading my container?

If you need help moving items from your home to your storage then you can get in touch with our sister company, DPH Removals, to discuss how we can help.

Can I use a container for business?

Yes. These can be used for storing stock, materials, tables, chairs, equipment or anything else you might need.

What can I not store in a container?

Below is a list of items that are strictly not allowed in any of our containers.

  • Food or perishable goods
  • Birds, fish, animals, or any other living creatures
  • Combustible or flammable materials or liquids such as gas, paint, petrol, oil, or cleaning solvents
  • Firearms, explosives, weapons, or ammunition
  • Chemicals, radioactive materials, biological agents
  • Toxic waste, asbestos, or other materials of a potentially dangerous nature
  • Any item which emits any fumes, smell, or odour
  • Any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled/counterfeit) tobacco, illicit alcohol, unlicensed medicines, unsafe goods (including toys, electrical items, cosmetics, fireworks)
  • Compressed gases

Do you include insurance for storage?

No, we do not offer insurance to cover the contents of your container whilst it is with us, this will need to be arranged separately.

We have some ‘unusual’ items to store. Is this a problem?

Not at all.

We can move and store any item.  And in the past we have stored things like tractors, agricultural equipment, hot tubs, large safes, ship anchors, vintage motorcycles and cars, to name but a few.

So whatever ‘unusual’ item you may have, we can help.

We have some valuable antiques and a large grand piano. Can you store these?

Yes we most definitely can. We can also collect them from your premises and pack them properly.  Perhaps using our part packing service.

For antique or precious heirlooms, we ensure these are given extra special treatment to prevent any form of damage.

We have stored large grand pianos in the past and all of our staff are fully trained to take extra special care of these types of items.

We realise that some of these items have great sentimental value and are irreplaceable.  It is therefore imperative that these items are correctly packaged and marked up as being antiques or special items.

If you would like to pack antiques or items of sentimental value yourselves, we can advise on the best way of doing this.

Can you store motorbikes?

Yes we can, and we can store cars too.

Do you supply furniture blankets?

Yes we do. These are used to cover and protect your furniture from any knocks or bangs.

We also have mattress covers and sofa covers too.

How do we pack bedding for storage?

We would always recommend using strong bags like garden or rubble sacks or strong refuse bags. You can use vacuum pack bags too.

We have big, strong clear bags that you can use, as these help to see the contents clearly.

Let us know if you need these at the time of booking.

How do we prepare pictures and mirrors for storage?

We would always recommend wrapping larger pictures and mirrors in good quality bubble wrap,  Or ‘export wrap’ and then securing with strong packing tape.

If there are smaller pictures these may fit nicely in boxes, where you can fit more of them in there.

You should still use bubble wrap between each picture to prevent scratches or damage.

We also have ‘picture’ bags which are designed to safely carry pictures and mirrors, usually with 8 compartments in each bag.

How do we pack clothes for storage?

We have garment carriers that we can loan to you if you are using us for your removals.

These will help to protect your clothes from damage or creases.

Do you offer any packing tips for putting things into storage?

We most certainly do and have created a moving house checklist as well.

We also have some videos on our YouTube channel that show some of our packing tips.